Sms matka's Privacy Policy

Sms matka is a trusted online betting platform delivering a premium gaming experience for users in Bangladesh. Your trust is our most valued asset, and we take every precaution to safeguard the privacy of your personal information.

This Privacy Policy explains what information sms matka collects, why it is collected, how it is used, and the steps we take to keep your data safe. This policy has been prepared in accordance with Bangladesh's applicable data protection laws and international best practices.

By opening an account, logging in, or using any service on sms matka, you are considered to have accepted this Privacy Policy. Please read it carefully before using our services.

Sms matka collects your information in several ways. Below is a detailed breakdown of the types of data we collect:

A) Information provided at registration

When you open an account with sms matka, you will be required to provide the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Password (stored in encrypted form)
• Preferred currency and language

B) Identity Verification (KYC) Information

• Copy of national ID card or passport
• Proof of current address
• Payment method verification details

C) Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Your activity history on the platform
• Betting & Gaming History
• Login time and session details

D) Financial Transaction Data

• Deposit and withdrawal history
• Partial payment method details (full card numbers are never stored)
• Transaction date, time, and amount

Sms matka collects your data for specific and legitimate purposes only. We never collect more than what is necessary. The key purposes for which we collect data are outlined below:

Sms matka does not use your data for any marketing activities without your consent. You may opt out of marketing communications at any time.

Sms matka never sells, rents, or shares your personal data with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Service Partners

Sms matka works with a number of trusted third-party providers for services such as payment processing, KYC verification, and technical support. Only the necessary information is shared with these partners, and they are equally bound by the same privacy standards.

Legal Requirements

We are legally required to disclose data in response to applicable laws, court orders, or valid requests from regulatory authorities in Bangladesh or any other relevant jurisdiction. In such cases, we provide only the minimum data necessary.

Business Changes

In the event of an acquisition, merger, or asset transfer involving sms matka, user data may be passed to the new entity. You will be notified in advance, and data protection standards will be maintained.

Sms matka uses cookies on your browser. Cookies are small text files stored on your device that help improve the functionality of our platform.

Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language, currency, and preferences.
• Analytics Cookies: Used to analyze platform usage statistics. All data is fully anonymized.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can opt out of these at any time.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the platform from working properly.

How long sms matka retains your data depends on the type of data and applicable legal obligations:

• Active account information: Retained for as long as the account remains active.
• Closed Account Data: Retained for up to 5 years after account closure (due to legal obligations).
• Financial transaction data: Retained for a minimum of 7 years as required by regulatory authorities.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: Typically deleted within 30 days to 1 year.

After the specified period, all data is securely deleted or anonymized so that you can no longer be identified.

As a sms matka user, you have the following rights over your personal data:

Right to Access

You may request a copy of the data we hold about you at any time. We are required to fulfill such requests within 30 days.

Right to Rectification

If any of your information is inaccurate, you can request a correction. Basic details can be updated directly from your account settings.

Right to Erasure

You may request deletion of your account and associated data at any time. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing or profiling purposes, and we are obligated to stop.

Right to Data Portability

You can request a copy of your data in a machine-readable format (e.g., CSV).

Sms matka strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at registration, and proof of age may be requested in any suspicious case. If we become aware that a minor is using our platform, the account will be immediately suspended and all collected data will be deleted.

If a parent or guardian suspects their child is using sms matka, please contact us immediately support@smsmatka.netto get in touch.

Sms matka uses industry-standard security measures to protect your data. Our technical and administrative safeguards include:

• 256-bit SSL/TLS Encryption — on all data transmissions.
• Two-Factor Authentication (2FA) — An extra layer of security for your account.
• Firewall & Intrusion Detection System — To prevent unauthorized access.
• Regular security audits — By third-party specialists.
• Staff Training — To ensure awareness of data protection practices.
• Access Control — Only authorized personnel may access data on a need-to-know basis.

In the event of a security breach where your data may be at risk, sms matka will notify you within 72 hours as required by law.

Sms matka may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of the service after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The sms matka data protection team is always ready to help.

• Email: support@smsmatka.net
• Help Center: Visit Help Center
• Response Time Typically within 24–48 business hours

Any privacy-related complaints you raise are treated with the utmost seriousness and resolved as promptly as possible.